Messages people look forward to.
Welcome series, abandoned-cart reminders, newsletters and texts that feel personal — automated where it makes sense, and always measured in revenue, not just opens.
- Best forE-commerce brands, restaurants, clinics, studios and any business with customers worth hearing from again.
- ChannelsKlaviyo, Mailchimp, HubSpot, Postscript, Attentive
- TimelineCore automations live in 3–4 weeks
The work, in full.
Deliverables: List audit, sign-up forms, automated flows, campaign calendar, templates, A/B tests, monthly report.
Automated flows
Welcome, abandoned cart, browse, post-purchase, win-back and review requests.
Campaigns & newsletters
A calendar of useful, good-looking emails people actually open.
SMS that respects people
Short, timely texts with clear opt-in and easy opt-out.
List growth
Pop-ups, offers and in-store sign-ups that grow a list of real customers.
Segmentation
Different messages for new, loyal, lapsed and high-value customers.
Deliverability
Authentication, list hygiene and sending habits that keep you out of spam.
From first call to compounding.
Audit
Platform, list health, forms and current revenue from email.
Automate
Core flows designed, written and switched on.
Campaign
A steady calendar of newsletters and offers.
Refine
Monthly testing on subject lines, timing and content.
Numbers that mean something.
- Revenue per recipient
- Flow revenue
- Click rate
- List growth
- Unsubscribe rate
- Repeat purchase rate
“Email went from something we sent twice a year to more than a third of our online revenue. The automations just run in the background.”
Email & SMS, answered.
Which email platform should we use?
For e-commerce we usually recommend Klaviyo; for service businesses Mailchimp or HubSpot often fit. We work in whatever you already have when it makes sense.
How often should we email?
Most brands do well with one or two campaigns a week plus automations. We test frequency against unsubscribe and revenue data.
Is SMS marketing legal for my business?
Yes, with proper consent. We set up compliant opt-in language, quiet hours and opt-out handling.
Can you write the emails too?
Yes. Strategy, copywriting, design and setup are all included.
Ready to talk about email & sms?
Tell us about your business and goals. We'll reply within one business day with first thoughts and next steps.